It's time for a health check!
We've compiled an in-depth list of the critical areas you should consider when it comes to building a best-in-class eCommerce Customer Service experience. Use the interactive checklist below to evaluate the effectiveness of your eCommerce Customer Service.
Based on your current processes and systems, complete the questions and check boxes below. Once complete, submit your information and we'll email your performance grade directly to you.
Looking for some help with an even more comprehensive review of your entire eCommerce operation?
The tool below will help you complete a self audit of your eCommerce Customer Service. Fill out each section as best you can. To see how you did, enter your name and email address once you finish the checklist. We'll calculate your score automatically and send you the results!