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Mobile eCommerce
Self Audit Checklist

Grade your store's mobile functionality
in 15 minutes or less

It's time for a health check!

We've compiled an in-depth list of the critical areas you should consider when it comes to building a best-in-class mobile eCommerce experience. Use the interactive checklist below to evaluate the effectiveness of your online store.

Based on your mobile compatibility, complete the questions and check boxes below. Once complete, submit your information and we'll email your performance grade directly to you.

Looking for some help with an even more comprehensive review of your entire eCommerce operation?


Check out our Digital Business Assessment.

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Mobile eCommerce Self Audit Checklist

The tool below will help you complete a self audit of your mobile eCommerce platform. Fill out each section as best you can. To see how you did, enter your name and email address once you finish the checklist. We'll calculate your score automatically and send you the results!

Optimizing Your Mobile eCommerce Platform
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We have a mobile version of our site and checkout that is optimized for conversions
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We use A/B testing of our mobile site to analyze and optimize our user’s experience
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We create offers and rewards that are mobile specific with a limited time frame
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We audit and A/B test our payment check out system to optimize and minimize the steps necessary to make a mobile based purchase
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We provide chatbot assistance that is easy to use and connect the user to the right resources to make a decision that is mobile friendly
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We have and insure our users know that we use trust badges and security seals to protect their information
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We provide a guest checkout
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We provide one click payment options like PayPal, apple pay, google pay, amazon pay
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We have created unique mobile shopping incentives
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Our search function is clear, easy to find and provides optimized and organized search results for mobile
Data Collection and Analytics
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We collect and analyze data about our users device usage
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We have analytic software in place to track, analyze, and provide reports for continual improvement
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We have identified the key mobile shopping metrics to track

We track key metrics for our mobile eCommerce including:

Usability of Our Mobile eCommerce
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Our navigation is clear and intuitive for mobile use
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Users can easily get back to the home page
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The site menu is organized in a clear and logical manner
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Users can find detailed and relevant information about the pricing
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Users can easily choose between options for the same item
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Reviews and ratings are easy to find and use on your product pages
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Each page provides a clear conversion path
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We offer users a way to complete the purchase later on a desktop
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Our mobile content can be easily read and scrolled
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The critical call to actions for each page are above the fold

Our product pages provide:

Our payment process includes:

Personalization of the User’s Experience
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We leverage location based information to direct the user to a partner retailer and related promotions where appropriate
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We trigger certain events based on user actions on our platforms.
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We utilize user testing to understand real user interactions
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We use AI software to create personalized user experiences
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We make it easy for users to contact and engage with us through multiple channels including chatbots, messaging, email

Calculate my audit and send me the results

We solve ecommerce challenges over a wide array of storefronts and technologies

Our agnostic approach prioritizes your existing environment. We're experts at capturing the intended value of existing technology, recommending enhancements, and providing the cutting edge tactics your team needs to take your online business to new heights. Here's a sampling of the technologies we know best:
shopify-logo
Hubspot
bigcommerce
download
unific
bluesnap
bold-com-logo
locally
justuno-logo
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