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age of the customer


The world today is completely different than the one most of us grew up in. Anyone who caught up in the hype around Back to The Future’s 30th anniversary in 2015 got a great reminder of what things were like 30 years ago. Our behavior has shifted over the last three decades due in part to the rise of technology.

The rise of computers, the internet, and mobile devices has had an effect on how we interact as we’ve gained widespread access to information. Our new access made it easier to communicate and gain information, therefore changing our behavior. Gone were the days of the Industrial Age where advertisers simply needed to run TV commercials to sell millions of products and in came
the Information Age.


The average American spends almost 2 hours per day on a mobile device - Search Engine Land


Today we have smartphones, social media, apps, and 4G connections.  As technology has advanced further the access, behavior, and expectations of the consumer have grown. We can have whatever we want, whenever we want it, wherever we are. 

It’s instant gratification or bust. Enter the Age of the Customer. So how do we compete for time and attention as we try to do business in these times?

We compete by mastering the following 8 steps to online marketing success

Step 1 - Build Your Strategy & Foundation

Step 2 - Create A Website that Serves & Converts Visitors

Step 3 - Optimize Your Website for Search Engines

Step 4 - Create Interesting Content to Attract Leads

Step 5 - Distribute Your Content through Social Media

Step 6 - Be Sure to Serve  the Entire Buyer's Journey

Step 7 - Nurture & Qualify Your Leads to Maturity

Step 8 - Measure Results & Make Adjustments


For all the detail behind each of these steps we've prepared a detailed eBook for your review.  It's full of actionable tips, powerful statistics,  all the detail you'll need to overhaul your digital marketing campaign.  Check it out by clicking on the image below:


Eric Pratt

Eric Pratt

Eric founded Revenue River in 2009 and has driven it into one of the most successful digital marketing agencies in the country. He wears many hats at Revenue River, while running the company is his job, he’s happy to be on the ground floor in the marketing and sales departments whenever the opportunity arises. On the rare occasions that Eric isn’t working, he’s somewhere in the high country stalking game or with his wife and two kids cheering on the Seahawks.

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